Providing the highest quality medical care and patient service possible
Your home away for home
We provide a wide range of appointment dates and times to ensure that our patients can find a time that is convenient for them. Every patient who visits our office receives an efficient and responsive consultation because of our keen professionals.
We understand that a hospital could be an anxious moment for you and your family members. Whether it’s a planned medical procedure or an unexpected admission, we try to serve you with the most positive and bright environment. We generally motivate our patients to gather knowledge about the whole hospital process from the condition, diagnosis, treatment to post-hospitalization care for a better comprehension. Here is the list of practices you can follow for a stress-free and safe hospital stay:
Photo ID, like driving license or passport ID and address proof.
Insurance card and information for insurance claim.
Firstly, the doctor will compose a discharge summary after an intensive examination of the patient in the discharge chart and signs on the final discharge plan.
The doctor will review all the prescriptions you need to take home.
The nurse will assist you in the discharge procedure and it may take 1-2 hours to finish
Financial arrangements will be looked into and finalised
Once the payment bills are prepared, you are expected to clear all your dues by paying through debit/credit card or cash.
The nurse will hand over the discharge summary to you and will advise follow-up appointments if necessary and brief you about your care after discharge.
To give as much information as you can about your present health, past illness, allergies and any other relevant details to the healthcare providers.
To follow the prescribed and agreed treatment plan and comply with the instructions given
To ask questions when you do not understand about diagnosis or treatment.
To keep appointments that you make. If you are unable to do so, then notify as early as possible
To pay hospital bills in timely manner.
Provide complete and accurate information for insurance claims and cooperate with billing office to make payment arrangements
To accept measures taken by the hospital to ensure personal privacy and confidentiality of medical records
Not to ask us to provide incorrect certificates from the hospital
Treat hospital staff other patients and visitors with courtesy and respect
To support the hospital in keeping the environment clean
Comply with No Smoking policy
Comply with the visiting hours of hospital
To be informed and educated in a language that you can understand 2. To be given a clear description of your medical condition, preventive aspects, possible complications, medication, estimated cost of treatment and to involve you in decision about your care.
To have your privacy, dignity, your religious and cultural beliefs respected.
To have information relating to your medical condition kept confidential.
To have information of your care providers.
To give informed consent, accepting or refusing any medical treatment.
To have a safe and protected environment for you and your relatives.
You or your authorised individuals have the right to request access and receive a copy of their clinical record To refuse treatment and/or to have second opinion about your treatment.
To be protected from physical abuse or neglected 10. To make complaints & suggestions Contact Front Office /Phone number 0755-4939609)